Help & FAQ

Use the search box on the home page or the directory. You can search by business name, service or keyword (for example “printing” or “spare parts”), then narrow the results by district or industry. Each industry also has its own page listing every approved business in it.

Open the business profile and use the Call, WhatsApp or Website buttons, or send an enquiry with the form on the profile. Enquiries are emailed straight to the business, which replies to you directly. BizGrid.lk does not charge fees or take part in the transaction.

All listings are reviewed before they are published. The Verified badge means our team has additionally confirmed the business’s registration details. It is not a guarantee of the quality of their work, so it is still worth following our checklist before you pay a deposit.

Use the “Report this listing” link at the bottom of the profile, or contact us. Tell us what is wrong and we will review the listing and correct or remove it where needed.

Create a free account (or continue with Google, Facebook or LinkedIn), then choose “Add a business” in your dashboard. Use “Auto-fill from Google” to fill in your address, phone, website and opening hours in one step. You will also need your business registration number (BRN), your industry and a short description of what you offer.

Most listings are reviewed within one to two business days. You can see the status under “Pending review” in your dashboard, and you can keep editing the listing while you wait.

Check your Spam, Junk or Promotions folder first. If it isn’t there, sign in with your email and password and choose “Resend the verification email”, or contact us and we will help.

Sign in, open “My businesses” and choose Edit. You can change your description, logo, contact details, website, social media links and keywords. Changes to your registration number need to be requested through the contact form.

Open the listing and choose “Claim this business”. We email a 6-digit code to the email address on the listing; enter it and the listing moves to your account. If you no longer use that email address, the claim page has a form to ask our team to verify you another way.

Yes. Once you have an account you can publish offers and updates from your dashboard. Offers appear on the Offers & Updates page and are removed automatically after their end date.

Your dashboard shows profile views and clicks on your Call, WhatsApp, website and social media buttons, so you can see which contact options customers use most.

Instead of creating a new password, you sign in with an account you already have. We send you to Google, Facebook or LinkedIn, you confirm there, and you come straight back to BizGrid.lk signed in. The first time, we ask for your mobile number to finish your account. Because those services have already confirmed your email address, you don’t need to click a verification link. If you already have a BizGrid.lk account with the same email address, the two are connected automatically and you keep your listings.

Only your name, email address and profile picture. We never see your password, contacts, posts or messages, and we cannot post anything on your behalf. The sign-in uses the standard OAuth 2.0 method that these companies provide, and we don’t keep their access key after you have signed in. You can disconnect BizGrid.lk at any time in your Google, Facebook or LinkedIn security settings; you can still sign in with your email by choosing “Forgot password” to set a password. See our Privacy Policy for details.

From Google Maps. When you type your business name in “Auto-fill from Google”, we search the Google Maps Platform and show matching businesses in Sri Lanka. When you choose yours, we copy its public details (name, address, phone number, website and opening hours) into the form. Nothing is published until you check the form, add the remaining details and submit it, and every listing is still reviewed by our team.

First try adding your town to the name, for example “Perera Hardware Kandy”. If it still isn’t there, your business may not be on Google Maps yet, so simply fill in the form yourself; it only takes a couple of minutes. If the details Google shows are wrong, correct them in our form before you submit. It’s also worth updating your free Google Business Profile at business.google.com so customers see the right details on Google too. You can change your BizGrid.lk listing at any time from “My businesses”.